customer satisfaction Archives

How to Install the Plissé Bottom Rail Dust Coveré

The Plissé retractable screen is the only retractable screen door currently available in North America with an optional bottom rail dust cover.

Retractable Screens Enhance the Home

Traditionally, screen doors were all about function. We put up with the slamming, tearing and inconvenience because the alternative was either a stifling hot home or flies on the pies.Times have changed and so have screens. Retractable screens are there when you need them and virtually disappear when not in use. This means you can have that fly-free pie and eat...

What We Need to Know to Build Your Screen

So you've finally decided our Plisse retractable screen is the best, most affordable (and totally awesome) retractable screen out there.Now you just need to gather 4 quick bits of information to place your order and ensure the perfect fit:

1. Frame Color (More details here.)

2. Height and Width of Your Door (More detailed instructions with photos here.)

Most often the Plisse screen...

How to Install a Plissé Retractable Screen Handle

We have found that often times customers get through the meat and potatoes of installing their Plissé.We have found that often times customers get through the meat and potatoes of installing their Plissé retractable screen without a hitch.But sometimes the last step of installing the adjustable handle can give them a little trouble. That is why we shot this quick video...

New Bottom Rail Color Option

We're unveiling yet another custom option today at Screen Solutions Inc: the option to choose the color of your bottom rail, despite the color of your PlissÃ© retractable screen.In the past many of our customers have been pleasantly surprised when they unpacked their new disappearing screen from us only to find that we sent their bottom rail to match the threshold...

Customer Service: Tension Line Hooks

Our Plisse retractable screens comes with a set of tension line hooks that are optional for our customers to use if they wish. Most customers who have cats or strong winds find them to be immensely helpful while others find them not necessary at all.Occasionally, they will break down from the sun and heat - as they are made of plastic....

Breaking News: Measuring & Installing Just Got a Lot Easier...

...for you, that is.Effective immediately we are simplifying the process to getting a PlissÃ© retractable door screen installed in your home.We've put in many hours of brainstorming to find the solution that makes the measurement and installation process as simple, straight forward and streamlined as possible for our customers. And this is what we've come up with:Instead of taking very precise...

Retractable Screen Companies

Tim Carter recently wrote an article on his blog, askthebuilder.com, titled "Retractable Screen Companies" that intends to advise his readers on how best choose a retractable screen company.While we were not included in the handful of retractable screen companies Carter chose to contact and then review (likely because our...