Common Questions and Answers About Screen Solutions Inc
How long have you been in business?
We have been in business since 1990. We incorporated as Screen Solutions Inc in 2003.
I would like to have professional installation. How do I arrange this?
If you live in the Austin, TX metro area where we provide professional installation, purchase this option online with your screen. If you live outside that area, please request an affiliated installer. Either way you will then be contacted to make the arrangements.
I live in another part of Texas. Do you install screens in my area?
No, unfortunately we do not regularly install retractable screens outside of the Austin, Texas metro area. Our Plisse retractable screens are designed to be easily installed be the customer following our simple, easy to follow instructions or if you are not comfortable doing it yourself we are happy to refer you to a professional in your area that can do it for you.
I live outside of Texas. Do you install screens in my area?
No, but our Plisse retractable screens are designed to be easily installed be the customer following our simple, easy to follow instructions or if you are not comfortable doing it yourself we are happy to refer you to a professional in your area that can do it for you.
If I am not satisfied with the product or the service what will you do?
If you are not satisfied with our product or the service you receive we will gladly give you a full refund subject to the merchandise being returned to us in good condition.
Do you share any information about your customers with anyone?
We do not share any information we obtain from you with anyone, except for the purpose of filling your order i.e. we provide your address to the shipping company in order to deliver your order.
I think I could sell this product in my area. Are there any opportunities for reselling this product?
Whether you are a contractor who needs several for a current project, a handyman who would like to sell these in your neighborhood, a retailer who would like to add these in your store, a screen, window or door installer who would like to offer these to his customers or someone who would like to distribute them in their area we have a program for you. Email us to find out about business opportunities.